Nakheel Community Planning and Management (NCPM) Enterprise System
Nakheel Community Management - United Arab Emirates
Business Needs
Nakheel Community Planning and Management (NCPM) department needed a unified interface that helps them perform their daily tasks on the existing internal systems (Nakheel Online Services, Workflow System, and Customer Relations Management), empowered with the location component, in order to be able to manage their internal workflow and Real Estate properties efficiently.

Golden Points
- Unified access point to information from different systems (property information, owner information, property certificates and official documents, and so forth, enable faster and better-informed decisions
- Better management of customer requests as a result of streamlined interaction between internal systems
- Elimination of manual work and replacing it with automatic workflows, supported with automatic generation of NOCs, demarcation certificates, and other documents leads to faster handling of customer requests, and hence higher customer satisfaction
Used Software
- ArcGIS 10.5
- ArcGIS JavaScript APIs
- SQL Server Database 2014
- Geocortex Essentials 4.7.1
- DocuSign
- .Net Framework and JavaScript